Thinking, out loud.
Things I learned building software, written plainly. If a topic is hard, I compare it to something you already know.
- 11 Sept 2026An AI assistant needs to know the difference between ‘for now’ and ‘from now on’A sales assistant cannot treat every sentence as a permanent fact. Here is how SpotBook separated the current conversation, the audit trail, durable knowledge, and live business truth.
- 11 Sept 202612 things production taught me while building SpotBookTwelve field notes from production work at SpotBook and collaborative work on EPFO: the failures, engineering decisions, and people each decision was meant to protect.
- 24 Aug 2026The magic-button question that changed a dispatch workflowAn original product-discovery story about a deceptively simple question that exposed a real planning, allocation, and dispatch problem.